EMAIL SETUP - OUTLOOK

Here are the step by step instructions to set up mailboxes in Microsoft Outlook and Microsoft Outlook Express. These instructions should be the same for Windows 95/98/ME and Windows NT/2000/XP.

1. Open the Outlook Express / Outlook program
2. Click Tools
3. Click Accounts
4. Select the Mail tab
5. Choose New, then Mail
6. You will be at the Internet Connection Wizard.
7. Enter the Display Name (this is the name you want people to see when you send email)
8. Click Next
9. Choose the option "I already have an email address that I'd like to use"
10. Enter yourname@yourcompany.com
11. Click Next
12. Incoming Mail Server is POP3
13. For your Incoming Mail Server, enter mail.ablehost.com
14. For your Outgoing Mail Server, enter mail.ablehost.com
15. Click Next
16. Account Name is yourname@yourcompany.com
17. Enter your User Password
18. Check the box to remember password
18. Click Next
19. Click Finish.

This will bring you back to the Internet Accounts window.

20. Highlight the email account you just created. (This account should be the default mail account and it may be named something like "mail.ablehost.com".)
21. Click Properties (Please double-check all the entries you made in the Internet Wizard)
22. You will be at the General Tab
23. You can name your mail account (if you like), like Katie's Mail, Work Mail, etc. (This name will replace the "mail.ablehost.com" name you saw in step 1.)
24. Click the Servers Tab
25. Verify the POP3 setting
26. Verify that your Incoming Mail Server is mail.ablehost.com
27. Verify that your Outgoing Mail Server is relay.ablehost.com
28. Under Outgoing Mail Server, check the box that says "My server requires authentication." (This is very important.)
29. Click Apply
30. Click OK.

Then go back to the Outlook / Outlook Express program. Make sure you have an active online connection. Then do a Send/Receive to verify that your configuration is correct. If you get error messages, then check below for the most common errors.

Most Common Configuration Errors

There are a number of common configuration errors that people make when they set up their email programs. If you are getting error messages, please check the following items as possible causes of the problem:

1. Check the spelling of all the entries you made. Make sure you didn't mis-spell one of your entries.
2. Make sure that you did not use capital letters in any of your entries (except #7 above).
3. Try re-entering your password to make sure it was entered correctly.
4. Make sure you have a good Internet connection when you check your email; if you do not, you will not be able to find the mail server.